Shipping policy

This explains how CraftedMan gets your order to you. WHERE WE DELIVER We deliver in South Africa. If you are not sure we reach your address, ask us before you order. Contact details are below. WHAT DELIVERY COSTS Delivery costs R99. Orders of R400 or more are delivered free. The delivery cost is shown at checkout before you pay. We deliver anywhere in South Africa in 3 to 7 working days and email you a tracking number as soon as your order leaves us. HOW LONG IT TAKES We tell you when to expect your order, and we tell you if it is going to be late. Delivery times depend on the courier and on where you are. TRACKING YOUR ORDER Use the order number from your confirmation email on our track page to see where your order is. IF SOMETHING GOES WRONG If your order arrives damaged or does not arrive, contact us and we will sort it out. See our returns page for how refunds and replacements work. CraftedMan Email: [email protected]